Malm Customer Service Contacts

For customer service please email your question to info@malmfireplaces.com

Phone: 800 535-8955 or 707 523-7755
Fax: 707 571-8036
Or Mail To:
Malm Customer Service
368 Yolanda Avenue
Santa Rosa, CA 95404

Please include:
• Model
• Serial Number
• Date of Purchase
• Dealer
• If unit is a Gas Appliance specify Natural or LP

If emailing please include your phone number and address. Jeff or Ken will contact you regarding your request. Allow 5 working days for responses by mail.